Privacy policy

Effective Date: 26 August 2026

Entity: Doc Spice Permaculture ("we", "us", "our")

Location: New South Wales, Australia

1. Overview & Scope

Doc Spice Permaculture respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you visit docspice.life or engage our ecological design and earthmoving consultancy services globally.

This policy is structured in compliance with:

The Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
The General Data Protection Regulation (EU GDPR) and UK GDPR for clients located in the European Union or United Kingdom.
Applicable regional privacy frameworks for clients in North America and other international jurisdictions.

2. Information We Collect

We collect personal information necessary to deliver our permaculture consultancy, landscape design, and earthmoving planning services:

Contact Data: Name, email address, phone number, and mailing address.
Property & Geographic Data: Site location details, topographical data, property photos, map coordinates, and land management goals provided during consulting intakes.
Billing & Transaction Data: Invoicing details, billing address, and transaction histories. (Note: Payment processing details such as credit card numbers are handled directly by secure third-party processors and are never stored on our servers.)
Technical & Analytics Data: IP address, browser type, operating system, pages visited, and interaction data collected via cookies and analytical tools when navigating our website.

3. How We Collect Your Information

We collect data directly from you when you:

Fill out contact or consultation intake forms on docspice.life.
Schedule a consulting session or request a project proposal.
Communicate with us via email, phone, or direct message.
Subscribe to our communications or newsletter.
Interact with our site via automated technologies (cookies and tracking scripts).

4. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

PurposeLegal Basis (AU / APPs)Legal Basis (EU/UK GDPR)

Delivering Consulting & DesignPerformance of a contract / Direct consentContractual necessity (Art. 6(1)(b))

Invoicing & PaymentsLegitimate business operation / Financial complianceContractual necessity & Legal obligation

Customer Support & EnquiriesBusiness operations & CommunicationLegitimate interests (Art. 6(1)(f))

Website Optimization & AnalyticsImproving website function and securityLegitimate interests / User consent (Art. 6(1)(a))

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Storage, Hosting & International Data Transfers

Our website is hosted on the Wix platform, which stores data on secure servers distributed globally.

Cross-Border Data Transfers: Because Doc Spice Permaculture operates out of Australia and serves clients worldwide, your personal information may be transferred to, stored, or processed in Australia or other international locations where our server providers operate.
Security Safeguards: We take reasonable technical and organizational precautions to protect your data against unauthorized access, loss, misuse, or alteration. Data processed via our site uses Standard Contractual Clauses (SCCs) and encrypted SSL (HTTPS) connections.

6. Automated Decision-Making & AI Transparency

We do not subject clients or site visitors to fully automated decision-making or profiling systems that produce legal or significantly impactful effects. Land design assessments and client proposals are evaluated personally by our human consultancy team.

7. Rights of International Clients (EU, UK, & Global Users)

If you reside in the EU, UK, or another jurisdiction with enhanced privacy laws, you hold specific statutory rights regarding your data:

Right to Access: Request a copy of the personal information we hold about you.
Right to Erasure ("Right to be Forgotten"): Request that we permanently delete your personal data, subject to local legal record-keeping requirements.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Object / Restrict Processing: Object to or restrict processing of your data under specific conditions.
Right to Data Portability: Request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, contact us using the details in Section 10.

8. Cookies and Tracking Technologies

Our website uses essential cookies to enable core website functionality, security, and performance. We may also use performance or analytics cookies (such as Google Analytics) to understand how visitors interact with docspice.life. You can adjust your browser settings to refuse non-essential cookies at any time.

9. Notifiable Data Breaches

In the event of a security incident or unauthorized data access that is likely to result in serious harm, we will promptly assess the breach and notify affected individuals and relevant regulatory authorities (such as the Office of the Australian Information Commissioner) as required by law.

10. Contact Us & Dispute Resolution

If you have questions, wish to exercise your data rights, or have a privacy complaint, please contact us:

Business Name: Doc Spice Permaculture
Website: https://docspice.life
Primary Jurisdiction: New South Wales, Australia

We aim to acknowledge privacy enquiries within 5 business days and resolve them within 30 days. If you are unsatisfied with our response, Australian residents may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. EU/UK residents may contact their local Data Protection Authority (DPA).